Responsible Gambling Guide for Pokie Players

If you or someone you know experiences any of these, seek help:

• Gambling more often or with larger amounts to get the same "rush".
• Lying to family or friends about gambling activity or losses.
• Neglecting work, study, or relationships because of gambling.
• Borrowing money or going into debt to gamble.
• Feeling anxious, irritable, or depressed when not gambling.
• Failed attempts to cut back or stop.
• Using gambling to escape problems or difficult emotions.

Pokies are designed to be engaging and rewarding in the short term, but the long-term odds are always against the player. Protect yourself by:

• Separating gambling from your regular income. Use only discretionary money, never rent, bills, or savings.
• Avoiding alcohol while gambling. Alcohol impairs judgment and increases risk-taking.
• Taking regular breaks. Step away from the screen or machine every 30-60 minutes.
• Talking to someone. If you're stressed or struggling, confide in a trusted friend, family member, or counsellor before gambling.
• Reviewing your play. Check your casino account history weekly to see how much you've spent and won/lost.

Land-based venues (casinos, pubs, clubs):

• Regulated by state and territory gambling commissions.
• Machines must meet strict RTP (Return to Player) standards and be regularly audited.
• Venues are required to display responsible gambling signage and provide access to support information.
• Staff are trained to spot problem gambling and can refuse service if needed.

Online casinos (offshore):

• Most online casinos accepting AU players are licensed offshore (Curacao, Malta, etc.), not by Australian regulators.
• They are not subject to ACMA oversight or Australian consumer law in the same way.
• Dispute resolution is weaker; if you have a complaint, you may have limited recourse.
• Choose operators with strong player reviews, transparent terms, and responsive support to reduce risk.

Online gambling carries financial risk. If you play at offshore casinos, you have fewer legal protections than at land-based venues. If gambling stops being fun, contact Gambling Help Online on 1800 858 858.

Responsible gambling is a shared responsibility between players, venues, and support services. If you choose to play pokies like Chica Bonita, do so with clear limits, a realistic mindset, and a plan to seek help if needed.

Remember: Pokies are entertainment, not income. The house always has a mathematical edge. Play for fun, not to make money or solve financial problems.

If you have questions about your own gambling or need immediate support, contact Gambling Help Online on 1800 858 858 or visit https://www.gamblinghelponline.org.au.